Find quick answers to common questions about our succulents below.
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Email us at service@hisucculents.com.
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The order
Q1. 🚚What are the delivery charges for orders from the Online Shop?
🚚Shipping Fee $16
–Order Over $99– Shipping Free.
🌈Succulent paradise from China.
Q2. Which payment methods are accepted in the Online Shop?
At present, only Paypal is accepted.
Other payment methods will be opened gradually.
Q3. How secure is shopping in the Online Shop? Is my data protected?
100% Secure payments
We protect your payment with PEV
Q4. What exactly happens after ordering?
After ordering, you will soon receive your favorite succulent
and begin to care for it and enjoy its company.
Q5. Do I receive an invoice for my order?
On Hi Succulents homepage – My account.
You can view the details of all the plants you ordered.
Q6. 📸Will my succulent look like the product photo?
📸 • All our product images are 100% authentic photos (no digital enhancements).
• Natural variations may occur due to:
Seasonal growth patterns
Limited batch availability
Shipping conditions
(express delivery may temporarily affect appearance)
• Rest assured - your plant will regain its beauty with proper care!
• Need specific details? Contact us before ordering.
Shipment
Q1. ❣️How long will delivery take?
★☆→Shipping Time.
🚚🚚🚚Your order will be shipped from Yunnan Hi Succulent Base, China.
We need 2-3 days to prepare the plants,
and about 10 days to dry them before shipping,depending on availability of the plant.
Shipping time is about 6-8 days,We ship our plants Monday through Friday, all twelve months of the year!
You can track your package in my online store after delivery.
Please be sure to read this page in advance and agree to abide by these terms and conditions from the time you place your order.
Track Your Order➡️