Sunny
Customer Support

If you have any questions,

you can contact us at the bottom right corner of the page or send us a email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

★☆→Shipping Time.

  • 🚚🚚🚚Your order will be shipped from Yunnan Hi Succulent Base, China.
  • We need 2-3 days to prepare the plants,
  • and about 10 days to dry them before shipping,depending on availability of the plant.
  • Shipping time is about 6-8 days,We ship our plants Monday through Friday, all twelve months of the year!
  • You can track your package in my online store after delivery.
  • Please be sure to read this page in advance and agree to abide by these terms and conditions from the time you place your order.
  • 🚚Shipping & Return Policy🎯

  • There might be various unpredictable situations during the transportation of plants.
    If anything goes wrong,PLEASE contact us to solve the problem for you.